Your Privacy Is Our Priority
This policy provides a full explanation of how your personal information is collected, stored, and protected on the 8b888 platform.
This Privacy Policy ("Policy") applies to all users of the 8b888 website and platform. By reading this policy, you will learn what information we collect, why we collect it, how we use it, and how your information is kept secure. By using the platform, you are considered to have accepted the terms of this policy.
Section 1. Introduction & Scope
8b888 ("we", "our") operates a safe and reliable online gaming service for users in Bangladesh. We firmly believe that the protection of personal information is a fundamental right, and we run our operations accordingly.
1.2This policy applies to all individuals who access the website www.8b888.lat, create an account, or use any of our services. If you are under 18 years of age or do not meet the legal requirements to use online gaming services in Bangladesh, please do not use this platform.
1.3We may update this policy from time to time. For any significant changes, we will notify you through the platform or at your registered email address. Continued use of the platform after any changes will be considered acceptance of the revised policy.
Section 2. Information We Collect
When you create an account or use services on 8b888, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Bangladeshi national identity card details (for identity verification)
- Payment transaction information (via bKash, Nagad, or Rocket)
- User-chosen username and password
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser version and operating system information
- Activity logs on the platform (login times, gaming history)
- Information obtained through cookies and similar tracking technologies
- Referral source and session duration
In some cases, we may receive supplementary identity-related information from payment partners (such as bKash, Nagad, or Rocket) or from fraud-prevention services. This information is used solely to ensure security and to prevent fraudulent activity.
Section 3. Purpose of Data Use
We use the information we collect for the following purposes:
- Account creation, management, and verification
- Processing financial transactions, including deposits and withdrawals
- Customer support and complaint resolution
- Maintaining platform security and preventing fraud
- Ensuring responsible gaming and age verification
- Meeting legal obligations
We may use your information for analytical purposes — such as improving platform performance, adding new features, and making the user experience smoother and more enjoyable. In these cases, the data used is generally processed in aggregated and anonymised form so that no specific individual can be identified.
If you have consented to receive promotional messages from us, we may inform you about new offers, bonuses, and updates from 8b888. You can withdraw this consent at any time from your account settings or unsubscribe by emailing [email protected].
Section 4. Data Storage & Security
8b888 uses industry-standard SSL (Secure Socket Layer) encryption technology to transfer and store all your information. Our servers are located in secure data centres and are reviewed through regular security audits. Passwords are always stored in hashed form — no employee can read them.
We retain your information only for as long as necessary. Some information may be kept while your account is active and for a defined period after account closure in order to meet legal obligations. Financial transaction records may be retained for an extended period in accordance with regulatory requirements.
Only authorised staff can view your information, and only when required for their specific role. All staff are bound by strict confidentiality agreements and receive regular data protection training. Any unauthorised access attempt is logged and investigated.
Section 5. Sharing Information with Third Parties
8b888 does not sell your personal information to third parties for commercial purposes. We share information only in specific and limited circumstances:
- Payment Processing: Limited information is shared with payment partners such as bKash, Nagad, and Rocket to complete transactions.
- Technology Service Providers: Those who assist in operating our platform may access necessary information, but they are bound by confidentiality agreements.
- Legal Authorities: We may be required to provide information to law enforcement under a court order or valid legal process.
- Fraud Prevention: Information may be shared with specialised security services to identify fraudulent activity.
We only work with third parties who are able to meet our privacy standards and with whom we have written agreements in place. However, your activity on a third party's own platform will be governed by that party's own privacy policy.
Section 6. Cookie Policy
The 8b888 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience on the platform.
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Help us understand which parts of the platform are used most.
You can block or delete cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work correctly — particularly login and session management. Cookie controls vary across different browsers; refer to your browser's help section for guidance.
Section 7. Your Rights
Right to Access
You can request to know what information we hold about you at any time. Upon request, we will provide you with a summary of the stored information within a set timeframe.
Right to Correction
If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account profile; for other cases, please contact the support team.
Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information must be retained for a defined period due to legal obligations.
Right to Restrict Processing
You may object to the processing of your information or request that certain types of processing be restricted. All requests relating to this right should be sent to [email protected].
Section 8. Privacy Protection for Minors
8b888 provides services only to those aged 21 and above. We do not intentionally collect information from any minor. An age verification process is followed at the time of account registration.
8.2If we suspect that a minor has created an account, we will immediately suspend that account and delete the associated information. If you are aware that a minor is using our platform, please notify us at [email protected].
Section 9. International Data Transfers
To operate the 8b888 service, your information may be transferred to and stored on servers located outside Bangladesh. For such transfers, we ensure that adequate data protection measures are in place in the destination country and that the protection standards described in this policy are maintained.
9.2For international transfers, we use contractual safeguards and work only with trusted and recognised data processors.
Section 10. Security Breach Notification
If a security breach occurs in our systems that may affect your personal information, we will notify you as soon as possible in accordance with applicable law. The notification will include the nature of the breach, the type of information affected, and a description of the steps we are taking.
10.2In such situations, we will never proactively ask for your password or sensitive information. If you receive any suspicious communication, report it to [email protected] immediately.
Section 11. Contact & Complaints
If you have any questions, comments, or complaints about this privacy policy, please get in touch with us. Our dedicated support team is available seven days a week, twenty-four hours a day, ready to assist in both Bengali and English.
11.2 — Complaints ProcessTo submit a data-related complaint, please send a detailed description by email. We will acknowledge receipt of your complaint and inform you of the outcome once our investigation is complete. We always aim to resolve issues quickly and effectively.
Contact Information
Related Policies: Reading our Terms & Conditions and Responsible Gaming Policy will give you further details about your rights and responsibilities.